Rate Guarantee
The hotel is responsible for ensuring that the contracted group rate for the room types included in the room block is the lowest publicly available rate for comparable room types during the peak event dates.
Rates that require proof of membership or eligibility — such as AAA, AARP, corporate, government, military, or crew rates — aren't part of that comparison, since they aren't generally available to the public. Prepaid, nonrefundable rates, and non-comparable room types are also excluded.
If a lower publicly available rate is found, we notify the hotel as soon as we become aware. Under the hotel's contract, they have 48 hours to either remove the lower rate or reduce the rate for the entire group block to match it — so every family booked in the block benefits, not just whoever found it.
Note: the event does not control hotel pricing, availability, or the hotel's response to a rate discrepancy, and cannot guarantee the hotel's actions beyond notifying the hotel and enforcing the agreement's terms.