Book a room or claim one? Start here

Whether to book a room yourself or claim one your team has already reserved — and how to tell which you need.

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There are two ways to get a room for a tournament, and which one you need depends on whether someone has already reserved rooms for your team.

Claim a room: your team already has rooms

Often a club director, coach or team parent reserves a block of rooms for the whole team and sends round a link. If you've been sent a link to your team's rooms, claim one of those rooms rather than booking a new one:

  • the room is already reserved, at the team's hotel and rate;
  • you add the name of whoever is checking in, anyone else in the room, and the card the hotel will charge;
  • the booking fee for that room is charged to your card when you claim it.

See Claiming a room in your team's block.

Book a room: nothing is reserved for you yet

If nobody has sent you a link, book online. Find the tournament, choose a hotel and book the rooms you need. You can book one room for your family, or several rooms for a group and share them out afterwards.

See Booking rooms online.

Not sure?

Before you book, ask your club director or coach whether the team has a block of rooms and a link to claim one.

If you still aren't sure, message the housing team through Need help?.

Who to contact

Contact the housing company named in your confirmation email. They manage your booking, and they are the ones who can change it.

Need help? Message the housing team: choose your tournament and your message goes to the team that runs it.
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