Once you're signed in, everything in the portal is for one event at a time.
Choose an event
Pick the tournament from the Event menu near the top of the portal. The menu lists every event your property has a block on with this housing company, newest first, with each event's start date.
If the portal says "You are not assigned to any events yet", the housing company hasn't added your hotel to an event. Contact them if you expected to see one.
Your pickup
As soon as you choose an event, you see how your block is filling. These figures are visible from the day the block is set up, even before the rooming list opens:
- Contracted block: the size of your block, in rooms per night.
- Picked up: rooms booked at your hotel for this event. Cancelled rooms are not counted, and nor are rooms still waiting for space to come free in a full block, although those do appear on your rooming list (see What the statuses mean).
- Pickup rate: rooms picked up as a share of the contracted block.
- Picked up by room type: the same count, split by room type.
Pickup by night
Pickup by night shows each night of the block: the rooms contracted for that night, the rooms picked up, and the percentage. Nights outside the main event dates are marked shoulder.
If your block has more than one room type, there's a column for each type, read as picked up / contracted.
The figures update as families book, claim and cancel rooms, so check back whenever you need a current count.